ORDER PROCESSING: 1–3 BUSINESS DAYS

14-DAY RETURNS ON ELIGIBLE ITEMS

Contact MLDrip

We’re here to help.

F.A.Q.

Contact MLDRIP

Have a question about an order, product, delivery, return, refund or sizing? Send us a message using the form below. We normally reply within 1–2 business days.

To help us reply faster, include your order number and the email address used at checkout.

You can also email support@mldrip.com or call +49 15565 781147.

Before you contact us

Please contact us before sending a return so we can provide the correct return instructions and address.

Orders are normally processed within 1–3 business days. Estimated delivery is 7–14 business days after dispatch. Delays can occur during holidays, high order volume, customs checks, carrier disruptions, inventory verification, supplier delays or other unforeseen circumstances. Read the full shipping policy.

Frequently asked questions

When will my order be delivered?

Orders are normally processed within 1–3 business days. Estimated delivery is 7–14 business days after dispatch. Tracking information is emailed when available. Processing and delivery estimates may be extended by busy periods, holidays, customs or carrier delays.

Can I return my product?

Eligible customers may request a return within 14 days of delivery. Items should be unworn, unused and returned with original tags and packaging where available. Contact support@mldrip.com before sending anything back.

What can I do if my item (or part of it) is damaged?

Please email support@mldrip.com within 7 days of delivery with your order number and clear photos or video of the item, packaging and shipping label. This reporting request does not limit statutory rights.

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Contact us

Customer support

For order, product, shipping, return or refund questions, email support@mldrip.com. Include your order number and the email used at checkout so we can assist you efficiently.

  • Email us

    support@mldrip.com
    We normally reply within 1–2 business days. Responses may take longer during weekends, holidays, promotions or unusually busy periods.

  • Support availability

    Customer support is provided by email. We do not currently advertise telephone or in-person support on this page.

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